Product Care & Warranty
Every piece of Kerry Rocks jewellery is unique, with proper care your jewellery pieces will retain their beauty and character for generations to come. Below are some care guidelines to help you keep your jewellery sparkling:
Gemstones When you are not wearing it the best place to keep your jewellery is in the box or pouch you purchased it in. This will protect the jewellery from being scratched, and from scratching other pieces. Remove your jewels when swimming and gardening so you don't lose them or damage them on rough surfaces.
Silver As with most precious metals, in time silver will oxidize. Properly maintained silver actually improves with age and it develops a good patina when treated well. Occasionally wiping your silver pieces with a silver polishing cloth will keep them bright and shiny. Delicate pieces may be cleaned in soapy water using a toothbrush, rinsed in clean water and dried.
Gold Plating To maintain it's bright appearance your gold plated earrings may need to be re-plated once every two to three years, bangles, rings and necklaces will depend on how often you wear them. Remove jewellery when washing hands, showering and sleeping.
No harsh chemicals Salt water and harsh chemicals such as chlorine bleach or detergents can damage your precious jewellery , erode gold plating and the polish of the gems leaving them dull. Hairspray, perfume and perspiration can also cause dullness if not regularly cleaned off, and it's best not to shower in your jewellery.
Secure settings Settings should be checked by a jeweller once a year. Although we take great care when setting a stone, constant wear can cause damage to settings particularly claw settings which can wear down over time or be caught on material causing them to bend. Cracked and lost stones are not guaranteed.
Check the stringing Before putting on your beaded necklace, or bracelet, check the stringing is secure. Please keep in mind it is ideal to professionally clean and restring your jewellery piece annually. Between cleanings, wipe pearls gently with a damp cloth. We guarantee stringing of all necklaces for one year from purchase, beaded bracelets for 3 months only.
Warranty Kerry Rocks jewellery carries a one year warranty. This warranty covers manufacturing faults (but does not cover neglect or wear and tear) and we will at own discretion replace or repair the faulty/damaged product.