Delivery Information

Free shipping for all orders over $150 within Australia
Orders under $150: $10 flat rate

Shipping to N.Z: $25 flat rate
Singapore $25
International: $45

Kerry Rocks ships goods Australia wide using Australia Post Registered Express. All New Zealand orders with Australia Express International. For all other international deliveries we use Royale International Courier.

Delivery times

Orders are dispatched within 2 business days and shipping times are estimated next day for Registered Express depending on your location in Australia and 2-4 days for International deliveries. Australia Post provides tracking numbers for all deliveries, allowing you to track the status of your delivery. Once your order has been dispatched, we will notify you by email with a tracking number. The delivery times provided by Kerry Rocks are estimates only, Kerry Rocks will not be held accountable for late deliveries, loss or damage relating to late deliveries. Please ensure that all contact details you provide are correct.

Your order will require a signature upon delivery by Australia Post.

To guarantee, we recommend your parcel be sent to an address where there will be someone to receive it between 9am - 5pm. If no one is at your specified shipping address when delivery is attempted, Australia Post will leave a card which will direct you to a local post office for collection.

Kerry Rocks cannot be held responsible for incorrectly entered delivery addresses. We are unable to redirect orders once items have been dispatched.

Taxes

Purchasing within Australia all product prices displayed are inclusive of GST. Purchasing outside of Australia prices are displayed in AUD $ excluding GST. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

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