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Exchanges & Refunds

Kerry Rocks offer refunds within 7 days of delivery.

Beyond 7 days and up to 21 days from the shipping date we offer exchanges or returns for store credit. 
If you would like to request a refund please contact Kerry Rocks within the 7 day timeframe describing the reason for return. We will then email you the return address. Returns will only be accepted if the item is returned in perfect, unused condition, fit for resale, and sent along in original packaging with proof of purchase.

FULL PRICED items can be returned for exchange, store credit or for a refund, less postal charges, to the original method of payment.

SALE ITEMS can be not be exchanged

STORE WIDE SALE discounts are not valid with any other promotion or offer. Excludes FINE GOLD, OPAL and already reduced priced items. Excludes complimentary gift boxes and are packaged in sale Kerry Rocks pouches


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